Aidbase
Customer support platform that provides a knowledge base, changelog, and status page. Includes an embeddable widget and AI-assisted answers sourced from documentation.
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Actions
add_faq_itemAdds a new question/answer item to an existing FAQ; supports categories.add_videoAdds a YouTube video URL as knowledge to the Aidbase knowledge base.add_websiteAdds a website URL as a knowledge source for Aidbase.create_chatbot_replyGenerates an AI chatbot reply given a message and optional session context.create_faqCreates a new FAQ entry with title and description.custom_api_callMake a custom API call to a specific endpointstart_trainingStarts a training job on an existing knowledge base item (FAQ, website, video, etc.).Triggers
email_priority_changedFires when an email’s priority is changed.email_receivedFires when a new email is received in an Aidbase inbox.email_sentFires when an email is sent from Aidbase.email_status_changedFires when the status of an email changes.ticket_createdFires when a new ticket is created in Aidbase.ticket_new_commentFires when a new comment is added to an existing ticket.ticket_priority_changedFires when the priority of an existing ticket changes.ticket_status_changedFires when a ticket’s overall status changes.Over 300 Integrations
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