Actions

add_note
Adds an internal note to a conversation.

change_state
Updates the state of a conversation.

create_conversation
Creates a new conversation.

create_update_contact
Creates a new contact or updates an existing contact.

custom_api_call
Make a custom API call to a specific endpoint

find_conversation
Searches for conversations matching the specified criteria.

find_user_profile
Finds a user profile by email address.
Triggers

new_contact
Triggers when a new contact is added.

new_conversation
Triggers when a new conversation is started.























