Front
Customer communication platform that unifies email, SMS, chat, and social messages into a shared inbox for teams. Provides collaboration, routing, automation, and analytics to streamline support and customer operations workflows.
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Actions
addCommentAdd a comment (internal note) to a conversation in Front.addContactHandleAdd a handle (email, phone number, etc.) to an existing Contact.addConversationLinksLink external references (URLs) to a conversation.addConversationTagsAdd one or more tags to a conversation.assignUnassignConversationAssign a conversation to a teammate or remove assignment.createAccountCreate a new account in Front.createContactCreate a new contact in Front.createDraftCreate a draft message in Front.createDraftReplyCreate a draft reply to an existing conversation (subject/quote etc.) without sending immediately.createLinkCreate a Link in Front (name, external URL).findAccountList company accounts and optionally filter by email domain or external ID.findContactLook up a contact by handle (email, phone, etc.) or other identifying field.findConversationFind a conversation by search filters such as subject, participants, tags, inbox, etc.removeContactHandleRemove a handle (email, phone number, etc.) from an existing Contact.removeConversationLinksRemove external links from a conversation in Front.sendMessageSend a new message (starts a conversation) with subject, recipients, body, attachments, tags, etc.sendReplySend a reply to a conversation in Front.updateAccountUpdate an existing account in Front.updateContactUpdate an existing contact in Front.updateConversationModify conversation properties: status, assignee, inbox, tags, etc.updateLinkUpdate the name or external URL of a Link in Front.Triggers
newCommentFires when a new comment is posted on a conversation in Front.newConversationStateChangeTriggers when a conversation changes to a specified state.newInboundMessageFires when a new message is received in a shared inbox.newOutboundMessageFires when a message is sent or replied to in Front.newTagAddedToMessageFires when a tag is applied to a conversation.Over 300 Integrations
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