Actions
add_note
Adds a note to a conversation.
create_conversation
Start a new conversation.
create_customer
Adds a new customer to Help Scout.
custom_api_call
Make a custom API call to a specific endpoint
find_conversation
Finds an existing conversation using provided filter.
find_customer
Finds a customer by email.
find_user
Finds a user by email.
send_reply
Sends a reply in an existing conversation.
update_customer_properties
Updates customer's properties.
Triggers
conversation_created
Triggers when a new conversation is started in a mailbox.
conversation_assigned
Triggers when a conversation is assigned to a user.
new_customer
Triggers when a new customer is added.
tags_updated
Triggers when tags on a conversation are modified.
