Actions
add-note-to-userAdd a note to a useradd-or-remove-tag-on-companyAttach or remove a tag from a specific company.add-or-remove-tag-on-contactAttach or remove a tag from a specific contact.add-or-remove-tag-on-conversationAttach or remove a tag from a specific conversation.addNoteToConversationAdd a note (for other admins) to an existing conversationcreate-articleCreates a new article in your Help Center.create-conversationCreates a new conversation from a contact.create-or-update-leadCreate or update an Intercom lead.If an ID is provided, the lead will be updated.create-or-update-userUpdate a user within intercom given an email address.create-ticketCreates a new ticket.create-userCreates a new user.custom_api_callMake a custom API call to a specific endpointfind-companyFinds an existing company.find-conversationSearches for conversations using various criteriafind-leadFinds an existing lead.find-userFinds an existing user.get-conversationRetrieves a specific conversation by ID.list-all-tagsList all tags.replyToConversationReply (as an admin) to a conversation with a contactsend_messageSend a message to a contact (only allowed by admins)update-ticketUpdates an existing ticket.Triggers
contact-updatedTriggers when a contact is updated.contactRepliedTriggers when a contact replies to a Conversation in Intercom.conversationAssignedTriggers when a conversation is assigned to an adminconversationClosedTriggers when a conversation is closed.conversationPartTaggedTriggers when a conversation part is tagged.conversationRatedTriggers when a conversation is ratedconversationSnoozedTriggers when a conversation is snoozedconversationUnsnoozedTriggers when a conversation is unsnoozedlead-added-emailTriggers when a lead enters an email address.lead-converted-to-userTriggers when a lead is converted to a user.new-companyTriggers when a new company is created.new-leadTriggers when a new lead is created.new-ticketTriggers when a new ticket is created.new-userTriggers when a new user is created.newConversationFromUserTriggers when a conversation is created by a user or lead (not an admin).noteAddedToConversationTriggers when a note is added to a conversationreplyFromAdminTriggers when a reply is received from an Intercom admin (not a user or lead)replyFromUserTriggers when a reply is received from a user or lead (not an admin)tag-added-to-leadTriggers when a tag is added to a lead.tag-added-to-userTriggers when a tag is added to a user.Over 300 Integrations
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