Actions
add-note-to-user
Add a note to a user
add-or-remove-tag-on-company
Attach or remove a tag from a specific company.
add-or-remove-tag-on-contact
Attach or remove a tag from a specific contact.
add-or-remove-tag-on-conversation
Attach or remove a tag from a specific conversation.
addNoteToConversation
Add a note (for other admins) to an existing conversation
create-article
Creates a new article in your Help Center.
create-conversation
Creates a new conversation from a contact.
create-or-update-lead
Create or update an Intercom lead.If an ID is provided, the lead will be updated.
create-or-update-user
Update a user within intercom given an email address.
create-ticket
Creates a new ticket.
create-user
Creates a new user.
custom_api_call
Make a custom API call to a specific endpoint
find-company
Finds an existing company.
find-conversation
Searches for conversations using various criteria
find-lead
Finds an existing lead.
find-user
Finds an existing user.
get-conversation
Retrieves a specific conversation by ID.
list-all-tags
List all tags.
replyToConversation
Reply (as an admin) to a conversation with a contact
send_message
Send a message to a contact (only allowed by admins)
update-ticket
Updates an existing ticket.
Triggers
contactReplied
Triggers when a contact replies to a Conversation in Intercom.
lead-added-email
Triggers when a lead enters an email address.
lead-converted-to-user
Triggers when a lead is converted to a user.
conversationClosed
Triggers when a conversation is closed.
conversationAssigned
Triggers when a conversation is assigned to an admin
conversationSnoozed
Triggers when a conversation is snoozed
conversationUnsnoozed
Triggers when a conversation is unsnoozed
new-company
Triggers when a new company is created.
newConversationFromUser
Triggers when a conversation is created by a user or lead (not an admin).
conversationRated
Triggers when a conversation is rated
new-lead
Triggers when a new lead is created.
new-ticket
Triggers when a new ticket is created.
new-user
Triggers when a new user is created.
conversationPartTagged
Triggers when a conversation part is tagged.
tag-added-to-lead
Triggers when a tag is added to a lead.
tag-added-to-user
Triggers when a tag is added to a user.
contact-updated
Triggers when a contact is updated.
replyFromUser
Triggers when a reply is received from a user or lead (not an admin)
replyFromAdmin
Triggers when a reply is received from an Intercom admin (not a user or lead)
noteAddedToConversation
Triggers when a note is added to a conversation
