Respond.io
Business messaging platform that centralizes customer conversations across WhatsApp, Facebook Messenger, SMS, and other channels. Provides a shared inbox, automation, routing, and contact management to support customer service workflows.
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Actions
add_comment_to_conversationAdd an internal comment/note to a conversation in Respond.io.add_tag_to_contactAdd one or multiple tags to a contact in Respond.io.assign_or_unassign_conversationAssign or unassign a conversation to/from a team member in Respond.io.create_contactCreate a new contact record in Respond.io.create_or_update_contactCreate a new contact or update an existing one by email, phone, or ID.custom_api_callMake a custom API call to a specific endpointdelete_contactPermanently delete a contact from Respond.io.find_contactSearch for contacts by name, email, or phone number in Respond.io.open_conversationMark a conversation as open in Respond.io.Triggers
contact_tag_updatedTriggers when a tag is added or removed from a contact in Respond.io.contact_updatedTriggers when an existing contact is updated in Respond.io.conversation_closedTriggers when a conversation is closed.conversation_openedTriggers when a new conversation is opened.new_contactTriggers when a new contact is created in Respond.io.new_incoming_messageTriggers when a new message is received from a contact.new_outgoing_messageTriggers when a message is sent from Respond.io.Over 300 Integrations
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